Account

Delete your COOVI account

You can delete your COOVI account and the associated data at any time — in the app or by request.

Delete in the app

  1. Open COOVI and sign in.
  2. Go to Settings via your profile.
  3. Choose Delete account and confirm.

Your account is deactivated immediately and all associated data is deleted.

Without access to the app

Email us from the address linked to your COOVI account at support@coovi.app with the subject “Account deletion” — or use our contact form with the topic “Privacy & data deletion”. To make sure nobody can delete someone else’s account, we verify that the request comes from you. We complete your request within one month at the latest.

What gets deleted

  • Profile (name, username, profile picture) and sign-in data
  • Saved, created and imported recipes, cookbooks and private notes
  • Pantry, shopping lists, meal plans and preferences
  • Friendships, Cook Matches, activity, badges and push tokens
  • Public reviews are deleted or fully anonymised

What may be retained

Data we are legally required to keep is restricted until the respective retention period ends and then deleted. Backups are overwritten in the regular backup cycle.

Important: Deleting your COOVI account does not cancel an active COOVI+ subscription. Please also cancel your subscription in your App Store or Google Play account.