How can we help?
Find quick answers below or send us a message — we reply by email to the address you provide.
Account & sign-in
Sign in with email, Apple or Google. Can’t get in? Contact us using the email address linked to your account.
COOVI+ & purchases
Purchases run through the App Store or Google Play. Use “Restore Purchases” in the app after switching devices; manage or cancel your subscription in your store account.
Recipes & imports
Create recipes yourself, paste recipe text or import from supported websites. Imported recipes stay private by default.
Privacy & deletion
Delete your account in the app settings at any time. Questions about your data are always welcome.
How to delete your COOVI account · Privacy policy · Terms of use
Send us a message.
The more details you share — app version, device, what happened — the faster we can help.
Frequently asked questions
What is COOVI?
COOVI is a cooking app that helps you discover recipes, decide together what to cook and follow recipes step by step — including a pantry, shopping list and meal planning.
How does deciding together work?
Start a Cook Match with your partner, friends or family. Everyone swipes on their own phone and COOVI shows you the recipes you all said yes to. Can’t decide at all? Let Dinner Spin choose.
Is COOVI free?
Yes, COOVI is free to download and use. COOVI+ is an optional subscription with extra features such as COOVI Chef+, Advanced Pantry Match and Advanced Meal Planning. Prices are shown in the app before you buy; payment is handled by the App Store or Google Play.
How do I cancel COOVI+?
Subscriptions are managed and cancelled in your App Store or Google Play account settings. Deleting your COOVI account does not automatically cancel an active store subscription.
Where can I download COOVI?
COOVI is distributed exclusively through the official App Store and Google Play. You’ll always find the current links on our download page.
Can I save my own recipes?
Yes. Create recipes yourself, paste recipe text or import recipes from supported websites. Imported recipes stay private by default.
Does COOVI give allergy or nutrition advice?
No. Ingredient and nutrition details may be incomplete or approximate. Always check ingredients and packaging if you have an allergy.
How do I delete my account?
Right in the app, in Settings. If you can’t access the app, see our account deletion page.